Kenmore High Efficiency Top Load Washer Troubleshooting …
Check the belt: If your washer has a belt-driven agitator, check the belt for wear or damage. If the belt is loose, stretched, or broken, replace it with a new one. Inspect the motor coupling: The motor coupling connects the motor to the transmission, which drives the agitator. If the motor coupling is broken, the agitator will not move.
